Noticeboard

CORONAVIRUS


Please do not book a GP appointment or attend your GP Practice if you’ve visited or travelled through mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have symptoms of cough, fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with a confirmed case of coronavirus. 



In Northern Ireland, please stay indoors and call the coronavirus 24/7 helpline on 0300 200 7885, even if symptoms are mild.



You can now order your repeat medications and book GP appointments online.  Ask at reception for more details on how to register for this service. 

Appointments

Surgery is by appointment only. We offer a selection of pre-bookable appointments on a weekly basis. Otherwise routine appointments can be made by phoning after 8.30am on the day requested. The practice has a policy of 48 hours access Monday to Friday.

Urgent cases will be seen that day but must see the first available doctor.

Emergencies will be seen straight away. An interpreter can be booked for consultations and is available via the telephone in emergency cases.

Appointments are allocated for 10 minutes slots. Please do not ask for other family members to be seen during your consultation as this disrupts the running of surgery times.

If there is a shortage of appointments and you feel that you need to be seen, please give the receptionist the necessary information, so that she can inform the doctor, who will assess your needs.

All consultations are treated in strict confidence.

Telephone Access 

If you wish to speak to a doctor please phone between 12 and 12.30pm. In case of a genuine emergency the doctors will always be able to speak to you; if this is the case please let the receptionist know. If you wish to speak to the Nurse please phone between 12 noon and 1pm Please also note, doctors are unable to take calls through the surgery, as this is a distraction for both the doctor and the patient during a consultation.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Health and Social CareThis site is brought to you by My Surgery Website